Keynetics Blog

Will Smart Locks Work During a Power Outage? And Other FAQs We Get All the Time

Written by Logan Stewart | 9/3/25 11:45 AM

In the world of access management, smart locks continue to raise both interest and eyebrows. Whether you're overseeing a multi-family property, retail storefronts, or office buildings, questions about reliability, connectivity, and day-to-day use are common—and for good reason. At Keynetics, we’ve heard them all.

This blog answers some of the most frequent questions we receive about smart lock technology—especially from access managers who are used to the reliability of traditional methods but are ready to explore what modern solutions have to offer.

Will Smart Locks Work During a Power Outage?

Yes. One of the most common misconceptions is that smart locks will stop working when the power goes out. Keynetics smart locks are battery-powered, meaning they don’t rely on your building’s electricity or Wi-Fi to operate. Even during an outage, access can be granted or revoked without disruption.

Our solutions are also designed with low-battery notifications so you’ll never be caught off guard. And in the rare case a battery does run out, manual override options ensure access is never compromised.

Are Smart Locks Safe from Hacking?

Security is always a top concern. While no digital system can ever be considered 100% immune from hacking attempts, Keynetics’ smart lock solutions are designed with multiple layers of protection. Features like encrypted access credentials, secure cloud communication, and detailed access logs make unauthorized entry far more difficult compared to traditional keys.

By moving to digital access, you also eliminate risks like lost, stolen, or copied physical keys—giving you more visibility and control overall.

What Happens If Someone Loses Their Phone or Credential?

Even in the digital world, credentials can be misplaced. That’s why Keynetics provides multiple ways to manage access. Admins can issue PIN codes or set up mobile app credentials for authorized users. If someone loses access to their mobile app, credentials can be quickly reset or revoked remotely through the management portal.

No more chasing down physical keys or worrying about unauthorized duplication—everything is controlled securely from your dashboard.

How Do You Grant Temporary Access to Vendors or Guests?

With smart locks, temporary access is easier—and safer—than ever. Through the Keynetics app or admin portal, you can generate unique, time-bound access codes or mobile app access for vendors, contractors, or short-term guests.

You control the window of access, and once it expires, the code or mobile access becomes invalid. This eliminates the need for handoffs or on-site supervision, and reduces liability from unauthorized access.

Do Smart Locks Require Wi-Fi?

Not always. While some solutions on the market rely on constant internet connectivity, Keynetics offers mobile access control that doesn’t require Wi-Fi to function. Our platform leverages cloud-based management and secure app-based credentials that work even when connectivity is inconsistent.

This makes our solution ideal for properties with limited network infrastructure or where reliable signal can’t be guaranteed.

What If the Lock Malfunctions?

Built-in fail-safes, manual override options, and remote support are all part of the Keynetics system. In the rare event of a hardware issue, access can be manually granted on-site or resolved via credential management. And if additional help is needed, support resources are available to guide you through troubleshooting or next steps.

Smart doesn’t mean complicated—it means prepared.

Can Smart Locks Be Used in Harsh Weather Conditions?

Yes. Keynetics smart lock systems are built with commercial-grade durability in mind, including weather-resistant models for outdoor environments. From rain and dust to extreme heat or cold, our locks are designed to maintain performance in real-world conditions.

Whether you’re managing exterior gates, service yards, or entry points exposed to the elements, our systems are up to the task.

Smarter Access, Fewer Headaches

Smart locks aren’t just the future of access control—they’re already solving today’s biggest pain points. With reliable battery power, mobile app integration, and secure credential management, they offer more control, more flexibility, and more peace of mind than traditional systems.

Still have questions? We’re here to help. Reach out to the Keynetics team for personalized recommendations based on your property’s needs.